Privacy Policy

Swiss Heritage Collections (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our auctions.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or membership
• Register to bid in an auction
• Make a purchase or consign items
• Contact us with inquiries or requests
• Attend our events or viewings

This information may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Government-issued identification (for verification purposes)
• Collecting interests and preferences

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

We use the information we collect to:

• Process your auction registrations, bids, and purchases
• Verify your identity and prevent fraud
• Communicate with you about auctions, events, and services
• Send you catalogues and marketing materials (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations and enforce our terms
• Provide personalized recommendations based on your interests

We may share your information with:

• Service Providers: Third parties who assist us in operating our business (payment processors, shipping companies, IT providers)
• Consignors: Limited information may be shared with sellers when you purchase their items
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to certain processing of your information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@swissheritage.com

We use cookies and similar technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

If you have any questions about this Privacy Policy, please contact us: